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Our Hospital Group

In January 2020, Kettering and Northampton General Hospitals announced our intention to collaborate formally as a hospital group. On 1 July 2021, this vision became a reality as we launched the new University Hospitals of Northamptonshire NHS Group. We are really excited about working together to improve access to services and the quality of patient care we provide. Joining together as a Group has provided an opportunity to shape our future direction, ensuring we are committed to, and aligned with a single vision and mission with shared values and priorities. We also welcome the ability to become a more attractive employer, whether for people considering a career with us, or to those already working in our hospitals.

“We have an ambitious vision for the Group, and one which enables us to realise far greater benefits for our patients and staff than we would ever be able to achieve as separate hospital Trusts.”

Alan Burns, Group Chair

Our Group Ambition

Our mission is to provide safe, compassionate and clinically excellent patient care, by being an outstanding employer for our people, creating opportunities, supporting innovation, and working in partnership to improve local health and care services.

Our Group vision, mission and values are a direct product of the extensive engagement we have undertaken with staff, patient representatives, governors, health and care partners, and others. Our new shared Group strategy “Dedicated to Excellence” is also summarised in a simple guide.

Non-urgent advice: Our Vision

Dedicated to outstanding patient care and staff experience by becoming a University Hospital Group and a leader in clinical excellence, inclusivity and collaborative healthcare.

Non-urgent advice: Our Mission

Our mission is to provide safe, compassionate and clinically excellent patient care, by being an outstanding employer for our people, by creating opportunities, supporting innovation, and by working in partnership to improve local health and care services.

Download: Dedicated to Excellence (Group Strategic Direction) 2021/22 - 2023/24 (PDF) (12.7Mb)

Download: Introducing 'Dedicated to excellence' - A simple guide (PDF) (1.19Mb)

Our Group Priorities

We have agreed five priorities for the Group. Everything we do across both organisations should contribute towards achieving goals within at least one of these priority areas. They represent the long-term objectives of the Group, and each has an ambition and a success measure that we can track. Every we will analyse our performance as a Group and set annual goals designed to make the biggest impact on each of these areas. Delivering our goals will move us closer to achieving our overall vision. More information on our Group Priorities can be found in our ‘Dedicated to Excellence’ brochure.

Patient - Excellent patient experience shaped by the patient voice.

Quality – Outstanding quality healthcare underpinned by continuous, patient centred improvement and innovation.

Systems and Partnerships - Seamless, timely pathways for all people’s health needs, working together with our partners.

Sustainability - A resilient and creative University Hospital Group, embracing every opportunity to improve care.

People - An inclusive place to work where people are empowered to make a difference.

“We are clear that transformation within each of the priority areas we’ve identified is essential to achieving our Group ambitions. There isn’t a single priority more important than the others."

Simon Weldon, Group Chief Executive Officer

Our Group Excellence Values

We are dedicated to being consistently excellent in all these areas and our values are at the heart of everything we do and describe how we will behave as we work towards achieving our vision. Our values were chosen by our own colleagues with the involvement of patient representatives.

We care about our patients and each other. We consistently show kindness and empathy and take the time to imagine ourselves in other people’s shoes.

We take responsibility for our decisions, our actions and our behaviours. We do what we say we will do, when we say we will do it. We acknowledge our mistakes and we learn from them.

We value each other, embrace diversity and make sure everyone feels included. We take the time to listen to, appreciate and understand the thoughts, beliefs and feelings of others.

We are consistently open, honest and trustworthy. We can be relied upon, we stand by our values and we always strive to do the right thing.

We are to take on difficult challenges and try out new things. We find the strength to speak up when it matters and we see potential failure as an opportunity to learn and improve.

“These are all values we would want to see and they reflect our experience as patients.”

Patient Representative, Patient And Carer Experience And Engagement Group

What our staff say about our values

Compassion is all about showing care and kindness to our patients and our colleagues, and putting ourselves in the shoes of others. Having empathy and understanding is an important part of helping our patients back on the road to recovery.

Michelle, Learning Ward – Nursing Associate

Accountability is an important value as I am required to make decisions which have an impact on women and their families, to ensure their safety. Taking responsibility for what we say and do improves the quality of our work, our relationships and our service.

Rachel, Safeguarding Midwife

Showing respect, kindness and understanding towards each other impacts positively on the care we provide – and on our own experience too. Making sure we include everyone makes us stronger as a team.

Shola, ST1 Doctor Obstetrics & Gynaecology

Accountability is taking ownership over the success of my work and recognising that I don't get it right every single time. As long as we learn from mistakes, it's okay.

Mihaela, Volunteer

Daring to take on new challenges and speaking up when it matters directly improves the experience of our patients and our colleagues. Courage doesn’t mean you don’t get afraid, courage means you don’t let fear stop you.

Nora, Senior Physician Associate

About the hospitals in our Group

The two hospital trusts remain as separate organisations with their own boards and leadership teams. More information on our two hospital trusts can be found on their own websites.

Non-urgent advice: Kettering General Hospital NHS Foundation Trust (KGH)

An acute hospital with around 600 beds and a 24-hour Emergency Department (A&E). In addition to the full range of district general hospital care, KGH also provides some specialist services including cardiac care for the county. It has inpatient, day case, diagnostic, maternity and outpatient facilities with a dedicated children’s ward and outpatients.

In 2019/20 teams at the KGH site cared for approximately 90,000 emergency patients and 120,000 patients referred to us for treatment.

Address: Rothwell Rd, Kettering NN168UZ
Phone: 01536 492000
Website: www.kgh.nhs.uk

352 KGH main entrance

Non-urgent advice: Northampton General Hospital NHS Trust (NGH)

An acute hospital with around 790 beds and a 24-hour Emergency Department (A&E). In addition to the full range of district general hospital care, NGH also provides some specialist services including cancer and stroke services for the county. It has inpatient, day case, diagnostic, maternity and outpatient facilities with a dedicated children’s ward and outpatients.

In 2019/20 teams at NGH cared for approximately 135,000 emergency patients and 140,000 patients were referred to us for treatment.

Address: Cliftonville, Northampton NN1 5BD
Phone: 01604 634700
Website: www.ngh.nhs.uk

Northampton-Hospital

We welcome your feedback on our Hospital Group

We want to hear from you, whether you have a comment, question or suggestion about our new Hospital Group. Please email us at LetsTalkNow.northants@nhs.net.

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